The Inspection Part II
One of the great things about
this industry is there really is no right or wrong way for doing your job, as
long as you are supplying the service your client expects. We are providing information for our clients;
information which they then use to make a better informed decision. There is no governing authority - (yet) - that
deems your system as correct or incorrect.
Of course there are guidelines, standards of practice, and ethical rules
set forth by the professional associations, but there are no police at the home
to enforce those guidelines. If you do your
job a certain way and your client likes it and other clients want you to do it
that way for them as well; nobody can tell you it’s wrong. The ultimate judge of the merit of your
practices is either of two things: You’re
being sued all the time or you have no customers.
With that said; let’s talk
about the inspection. As mentioned
before, a proper Home Inspection should be thorough and systematic. Thorough is self-explanatory so let me
explain what I mean by systematic. I
believe the inspection should be done section by section, element by element,
in the same order every time. Your
process should be automatic so that you become habituated to always do it the
same way.
This will create a pattern
that is ingrained in your reporting. You
will never have to wonder, “What should I inspect next?” The comfort of knowing the pattern allows you
to focus on what you are looking at and the three viewpoints of condition,
operation and safety.
In Karate you need to learn a
ka’ta. A ka’ta is a repetition of a series of standard moves, almost like a
dance, that creates muscle memory. The
repetition of this choreographed set of movements becomes so familiar and automatic
that the martial artist is able to go into “no mind”. This separation of mind and body ensures that
the practiced martial artist can react using one of the ‘moves’ of the ka’ta
without thinking; no matter what the situation or what distractions surround
him or her. This is similar to what an
effective and efficient home inspector needs to do.
A Home Inspection can get out
of hand with any number of different distractions. The current homeowner may be combative about
what you are looking at; a realtor may try to distract you away from an area
that may be known to be problematic; a client may have small children running around,
or just be hyper-inquisitive about every last detail of your inspection as you
go through the house. These can be not
only aggravating but can cause the inspector to lose focus and miss important
things that need attention.
To ensure a thorough and
systematic inspection the inspector has to have a predetermined process that he
or she is comfortable with; a routine that can help block out these
distractions in order to stay focused on the job, keep cool and be confident
that nothing was overlooked.
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