Introduction
My name is Dan Osborn and I have been
inspecting homes since 2003. In that
time I have inspected over 2,200 homes and have made over 2,200 mistakes. Hold on, let me rephrase that, I have learned
over 2,200 lessons. In March of 2007 I
was “talked into”
partnering to create and run a home inspection school; Certified Adult Training School - CATS of Albany, located in Upstate New
York. After 2 years and the dissolution
of the partnership, I wound up running the school and teaching the classes myself;
kind of a one man show. During these
years of operation the school ( I ) have trained over 200 inspectors and I have made over 200 mistakes –
excuse me: rephrase- I mean learned over
200 lessons.
In these numerous experiences of
inspecting, teaching, and witnessing the students I have taught go off on their
own to “learn their
own lessons”, I have come to the realization that the days
of a one man show in the field of home inspection should be gone for good.
Just because you know the ins and
outs of home construction doesn’t mean you
will be a good or successful home inspector.
The well hidden secret in this industry is that your success is not
based on how well you inspect the house, but how well you market yourself, run
your business, connect to the client and connect to the realtor. It is essential that you are a people person
and have excellent communication skills.
Many of my students come from a
building contractor’s or
technical background with extensive knowledge in their field. The assumption that these skill sets will
translate to home inspection is only partially true and can get them into
trouble. There is a knowledge base required for the terminology and to have a
comprehension of the systems of a home, their function and condition. However, the most exhaustive technical
knowledge will be useless if no one will hire you, or if when hired your
inspections anger the parties involved by making major issues out of things
that could be calmly reported as defects.
An education that includes a business
model and a mentorship program to guide the inspector through the reality of
the interpersonal nature of Home Inspection is invaluable. Knowledge is wonderful, but the ability and
opportunity to communicate that knowledge is at the heart of the home
inspection industry.
In response to the need I see for a
more beginning to end guided
teaching model I am offering an online home inspection training course. I can inform and prepare those who wish to
enter the field of home inspection drawing upon all the mistakes I have made,
both in inspecting and teaching. I have
developed this training to remedy the fact that Home Inspectors (by the nature
of the business) have been and are essentially on their own and by
themselves.
That need not be so anymore. Because of the technological advances over
the last 10 years, a new trainee and new Home Inspector can have my essential support
network at their fingertips. Counseling
and coaching is available to all of my students and graduates. My program begins with you being counseled even
while you are considering this course. I
will help you frankly assess your potential to succeed in this school and in
the business of Home Inspection. I will
not sugar coat my opinion as we assess your goals and help decide if this is a
realistic choice for you. Once you start
the course, I am here to answer questions, review and critique your practice
inspections and coach you on your reports for your real inspections.
My goal is to ensure that you have all
the skills needed to properly and systematically inspect a home and write a thorough
and professional report that follows the Industry’s
Standards of Practice. I need graduates
that exemplify the quality work I demand and reflect positively on this school. Whether or not you have a background in the
building trades, the education and counseling you receive from me will prepare
you to communicate your knowledge to your client in a clear and professional
way making you an invaluable counselor to them.
No comments:
Post a Comment